Privacy Policy
Last Updated: July 13, 2026
01. Information We Collect
We collect personal information necessary to facilitate stakings and keep account ledger logs. This includes your Name, Email address, Mobile Number, hashed Password, and Referral tree records. Transaction details such as TxIDs and payment screenshots are stored securely in encrypted databases.
02. How We Use Your Data
Your data is used solely to:
- Verify deposit tickets and credit available wallet balances.
- Calculate and distribute MLM network commissions to upline referrers.
- Audit financial logs to prevent double-spending or staking fraud.
- Enhance platform quantitative security features.
03. Security & Encryption Protocols
Passwords are secure-hashed using bcrypt algorithm. Account session cookies are encrypted and flagged HTTP-only to prevent cross-site scripting (XSS) extraction. All payment proof screenshots and transaction records are protected from public exposure.
04. Data Sharing & Third Parties
Neroxa does not sell, rent, or trade client identity logs or transaction records to third-party advertising companies. Data is only disclosed when legally required under local jurisdiction or regulatory auditing requirements.
05. Contact Support
If you have questions regarding data storage, account deletion requests, or commission balance logs, contact our system administration directly at support@neroxa.com.